Frequently Asked Questions
Q1
Which countries do you ship to?
A1
We ship to every country all over the world.
 
Q2
How is the merchandise sent overseas?
A2
We offer expedited delivery.
All merchandise from b2bsmartcue.com will be sent via DHL, UPS or FedEx.
 
Q3
What should I do if I accidentally enter the wrong address or wrong shipping information?
A3
We can correct any order or shipping information as long as you let us know before we process the ordering. Please go to Order Form Management and search out the order form which you'd like to correct. Write a message to us with the correct information and we'll do our best to correct before the order is processed.
 
Q4
When will I receive my order?
A4
Order with Build-To-Order:
Estimated Time of Departure:
Within 45 days from Sales Confirmation Day.
E.T.A.:3~7 days after E.T.D.


Order with Now Available:
Estimated Time of Departure:
Within 24 hours from Sales Confirmation Day.
E.T.A.:3~7 days after E.T.D.

 

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